SHIPPING | RETURNS | TERMS OF SALE

SHIPPING AND ORDER INFORMATION

All items are shipped via Australia Post once payment is cleared.

All bath & body, if not currently in stock and on the shelves at one of our stores, are made to order. So please allow up to 7 days as we carefully hand make your items just for you.

You can choose to have your items shipped standard or express postage at checkout.

If items are eligible for free shipping, items will be sent via standard Australia Post service. 

Upon shipping you will receive an email or text message with your tracking number so you can track your items journey. 

SHIPPING TIME 

Approximate times for Australia Post are 3-12 Business Days depending on your location. Please visit Australia Post Domestic Delivery Times for more information via their website. We have no control over the shipping time once your item is shipped. We will always try to get your item shipped as fast as we can. We know your are excited to receive your goodies!

RETURNS AND EXCHANGES 

BATH AND BODY PRODUCTS

We strictly can not accept returns on our bath and body products due to hygiene reasons. However if you are unhappy with your purchase or it is faulty please email straight away as we are more than happy to help resolve your issue.

CLOTHING 

CONDITIONS:

  • We offer a store credit for a change of mind or incorrect sizing, if the garment is not damaged.
  • ‘Damage’ may include the presence of any make-up, fake tan, or other marks as well as the presence of the smell of cosmetics, perfume, deodorant, washing powder or other product and odours on the garment. Any pulls, rips or holes.
  • Items must be unworn, unwashed, with all tags and original packaging intact.
  • Return shipping is to be covered and paid for by the customer. We do not refund or add credit for cost of return postage.
  • Items must be returned within 14 days. 

PLEASE CAREFULLY CHECK YOUR ITEM/S MEET THESE REQUIREMENTS. IF ITEMS FAIL TO MEET THE ABOVE TERMS A CREDIT WILL NOT BE ISSUED.

We can not accept returns of used items due to hygiene and safety reasons.